https://support.stereolabs.com/hc/en-us 2026-02-17T13:39:45Z https://support.stereolabs.com/hc/en-us/articles/206885129-How-do-I-track-my-order 2024-01-04T09:21:41Z https://support.stereolabs.com/hc/en-us/articles/206888239-How-can-I-pay-for-my-order 2025-02-24T08:35:56Z https://support.stereolabs.com/hc/en-us/articles/206888579-Do-I-receive-an-invoice-after-an-order 2019-07-19T19:43:35Z https://support.stereolabs.com/hc/en-us/articles/206918249-Is-the-ZED-camera-IR-sensitive 2021-07-26T15:09:25Z https://support.stereolabs.com/hc/en-us/articles/206918309-Is-the-ZED-backward-compatible-with-USB-2-0 2019-07-12T14:21:58Z https://support.stereolabs.com/hc/en-us/articles/206918319-What-is-the-latency-of-the-ZED-camera 2021-07-19T15:04:40Z https://support.stereolabs.com/hc/en-us/articles/206932679-How-do-I-fix-the-nppi64-dll-is-missing-error 2019-07-19T19:22:47Z https://support.stereolabs.com/hc/en-us/articles/206932819-Is-the-ZED-SDK-supported-on-32-bit-Windows-and-Linux-platforms 2019-07-19T19:16:36Z https://support.stereolabs.com/hc/en-us/articles/206933509-Does-the-ZED-work-in-low-light-environments 2021-07-19T15:07:12Z https://support.stereolabs.com/hc/en-us/articles/206953039-How-does-the-ZED-work 2024-01-02T09:39:43Z https://support.stereolabs.com/hc/en-us/articles/206953229-What-is-the-range-of-the-ZED-and-ZED-Mini 2023-12-14T14:52:42Z https://support.stereolabs.com/hc/en-us/articles/206953269-Can-I-use-the-ZED-camera-with-Odroid 2019-07-19T19:03:38Z https://support.stereolabs.com/hc/en-us/articles/207194429-Why-is-my-credit-card-being-declined 2018-10-03T11:29:18Z https://support.stereolabs.com/hc/en-us/articles/207584955-How-to-get-a-quote 2023-05-09T17:58:10Z https://support.stereolabs.com/hc/en-us/articles/207613245-How-to-fix-MSCVP100-dll-or-MSVCP120-dll-is-missing 2019-07-19T19:11:03Z https://support.stereolabs.com/hc/en-us/articles/207616785-Getting-Started-with-your-ZED-camera 2024-11-22T09:29:24Z https://support.stereolabs.com/hc/en-us/articles/207622145-Problem-with-factory-reset-of-the-ZED-calibration 2019-07-12T15:06:00Z https://support.stereolabs.com/hc/en-us/articles/207635225-How-to-fix-USB-3-0-bandwidth-and-connection-issues 2020-02-18T15:51:28Z https://support.stereolabs.com/hc/en-us/articles/207639595-How-to-fix-This-device-can-perform-faster-in-USB-3-0 2019-07-12T15:06:00Z https://support.stereolabs.com/hc/en-us/articles/207641945-Which-graphics-cards-are-supported-by-the-ZED-SDK 2019-07-19T19:14:49Z https://support.stereolabs.com/hc/en-us/articles/207678815-How-do-I-use-multiple-ZED-cameras-on-one-computer 2020-02-18T15:43:56Z https://support.stereolabs.com/hc/en-us/articles/207776845-Can-I-use-the-ZED-without-CUDA 2024-11-22T09:37:43Z https://support.stereolabs.com/hc/en-us/articles/207905225-Do-you-have-a-phone-number-I-can-call 2024-11-22T09:37:24Z https://support.stereolabs.com/hc/en-us/articles/208359529-Do-you-offer-educational-sponsorships-or-discounts 2019-07-12T14:04:26Z https://support.stereolabs.com/hc/en-us/articles/212084689-Can-I-get-a-sample-or-trial-unit-of-Stereolabs-devices 2024-06-03T07:46:46Z https://support.stereolabs.com/hc/en-us/articles/212084909-How-much-do-the-ZED-and-ZED-Mini-cameras-cost 2024-01-24T09:22:51Z https://support.stereolabs.com/hc/en-us/articles/212542089-Can-I-use-the-ZED-camera-with-a-USB-3-extension-cable 2024-12-05T17:14:18Z https://support.stereolabs.com/hc/en-us/articles/212560849-What-countries-do-you-ship-to 2025-09-26T16:40:03Z https://support.stereolabs.com/hc/en-us/articles/212660525-What-is-Stereolabs-warranty-policy 2025-09-26T16:48:24Z https://support.stereolabs.com/hc/en-us/articles/212660565-What-is-Stereolabs-return-policy 2025-09-26T16:46:58Z https://support.stereolabs.com/hc/en-us/articles/212661005-What-taxes-and-duties-will-apply-to-my-order 2019-07-19T19:45:54Z https://support.stereolabs.com/hc/en-us/articles/212661085-What-comes-in-the-box-with-the-ZED 2019-07-19T19:13:27Z https://support.stereolabs.com/hc/en-us/articles/213074149-Spatial-Mapping-Best-Practices 2019-10-09T16:08:53Z https://support.stereolabs.com/hc/en-us/articles/360005189714-How-do-I-update-my-ZED-camera-firmware 2021-07-26T15:16:09Z https://support.stereolabs.com/hc/en-us/articles/360007395634-What-is-the-camera-focal-length-and-field-of-view 2024-11-13T16:30:18Z https://support.stereolabs.com/hc/en-us/articles/360007494333-Where-can-I-get-3D-models-and-dimensions-of-my-device 2024-12-12T14:49:26Z https://support.stereolabs.com/hc/en-us/articles/360007497173-What-is-the-calibration-file 2024-11-22T09:41:43Z https://support.stereolabs.com/hc/en-us/articles/360009678633-Do-you-have-an-API-reference-for-the-ZED-SDK 2019-07-19T19:28:12Z https://support.stereolabs.com/hc/en-us/articles/360009678673-Where-can-I-find-documentation-for-the-ZED 2023-12-14T14:36:44Z https://support.stereolabs.com/hc/en-us/articles/360009984434-What-is-the-difference-between-the-ZED-and-ZED-Mini 2019-07-19T19:27:11Z https://support.stereolabs.com/hc/en-us/articles/360009986754-How-do-I-convert-SVO-files-to-AVI-or-image-depth-sequences 2023-12-14T14:45:22Z https://support.stereolabs.com/hc/en-us/articles/360010101213-What-do-I-do-if-my-ZED-ZED-Mini-ZED2-ZED2i-is-not-working 2024-03-27T10:59:03Z https://support.stereolabs.com/hc/en-us/articles/360011276894-What-do-I-do-if-my-ZED-application-freezes-after-a-few-minutes 2019-07-19T19:35:22Z https://support.stereolabs.com/hc/en-us/articles/360011828773-How-do-I-recalibrate-my-ZED-stereo-camera 2020-04-30T00:47:02Z https://support.stereolabs.com/hc/en-us/articles/360011949914-Can-I-use-the-ZED-on-mobile-Raspberry-Pi-or-other-platforms 2023-12-14T14:49:58Z https://support.stereolabs.com/hc/en-us/articles/360011975694-Which-VR-headsets-are-compatible-with-AR-passthrough-via-ZED-Mini 2019-12-03T15:52:50Z https://support.stereolabs.com/hc/en-us/articles/360012749113-How-can-I-use-Kalibr-with-the-ZED-Mini-camera-in-ROS 2019-07-12T15:07:44Z https://support.stereolabs.com/hc/en-us/articles/360019084173-How-do-I-use-Oculus-Rift-CV1-for-AR-passthrough-without-plugging-in-my-sensors 2019-07-19T19:26:42Z https://support.stereolabs.com/hc/en-us/articles/360020236354-How-can-I-capture-images-video-from-the-ZED-camera-for-offline-processing-in-ZED-SDK-ZED-tools 2022-03-28T07:53:47Z https://support.stereolabs.com/hc/en-us/articles/360023434454-Can-I-purchase-replacement-cables-or-mounts-for-my-ZED-Mini 2023-12-14T14:35:49Z https://support.stereolabs.com/hc/en-us/articles/360025470774-What-do-I-do-if-my-Oculus-Rift-stopped-working-after-installing-the-ZED-SDK 2019-07-19T19:22:25Z https://support.stereolabs.com/hc/en-us/articles/360025623394-Can-I-mount-my-ZED-Mini-to-a-Vive-Pro-headset 2019-09-18T06:58:29Z https://support.stereolabs.com/hc/en-us/articles/360026482413-How-do-I-fix-virtual-objects-constantly-shaking-in-passthrough-AR 2024-01-23T21:30:21Z https://support.stereolabs.com/hc/en-us/articles/360041492174-ROHS-Compliance 2026-01-13T09:33:57Z https://support.stereolabs.com/hc/en-us/articles/360041778853-EU-Declaration-of-Conformity-CE-Document 2026-01-13T09:34:38Z https://support.stereolabs.com/hc/en-us/articles/360043104833-Using-multiple-ZED-cameras-on-NVIDIA-Jetson-Xavier-AGX-devkit 2022-05-25T07:44:23Z https://support.stereolabs.com/hc/en-us/articles/1500008500982-Can-the-ZED-2-be-powered-over-Ethernet-POE-or-12v-powering-options 2024-01-23T21:32:58Z https://support.stereolabs.com/hc/en-us/articles/1500008502182-Does-the-ZED-product-range-have-an-EU-declaration-of-conformity 2021-04-27T12:55:44Z https://support.stereolabs.com/hc/en-us/articles/1500008503342-Does-the-ZED2-have-real-time-live-mesh-texturing 2021-04-27T12:35:29Z https://support.stereolabs.com/hc/en-us/articles/1500008504322-Is-the-object-recognition-running-on-the-AI-built-into-the-camera-or-on-the-development-platform-PC-Embedded-Linux-devices-etc 2021-04-27T12:47:52Z https://support.stereolabs.com/hc/en-us/articles/1500008507282-Do-the-ZED-cameras-support-Nvidia-Jetson-Xavier-NX-How-do-you-get-started-with-using-the-ZED-cameras-with-the-Jetson-boards 2021-04-27T15:28:59Z https://support.stereolabs.com/hc/en-us/articles/1500008511102-How-to-receive-a-quote-for-our-products 2023-05-09T17:58:55Z https://support.stereolabs.com/hc/en-us/articles/1500008528241--Is-waterproofing-necessary-for-ZED2-and-ZED-mini-for-outdoor-use-Would-I-need-to-have-a-housing-case-for-the-products 2022-12-21T18:04:28Z https://support.stereolabs.com/hc/en-us/articles/1500008533841-For-the-depth-sensing-what-is-the-range-for-the-ZED-cameras-in-terms-of-measuring-distances-and-the-accuracy-of-the-detection 2024-11-22T09:36:32Z https://support.stereolabs.com/hc/en-us/articles/1500008535941-Can-the-ZED-2-be-applied-like-the-ZED-mini-to-VR-AR-applications 2021-05-03T13:28:53Z https://support.stereolabs.com/hc/en-us/articles/1500008537001-My-ZED-sensor-has-stopped-working-How-to-download-the-diagnostic-file 2023-12-14T14:28:42Z https://support.stereolabs.com/hc/en-us/articles/1500008540581-Do-the-ZED-products-have-an-auto-exposure-functionality 2021-04-27T14:43:56Z https://support.stereolabs.com/hc/en-us/articles/1500008615002-Does-the-ZED2-have-an-integrated-IMU-sensor 2021-04-28T09:30:08Z https://support.stereolabs.com/hc/en-us/articles/1500008627142-Is-it-possible-to-do-limb-speed-computation-hands-legs-other-limb-speed-using-the-ZED-camera-and-the-SDK 2024-01-23T21:33:55Z https://support.stereolabs.com/hc/en-us/articles/1500008633922-Is-it-possible-to-use-the-ZED-cameras-with-tablets-like-the-Surface-Pro-iPad-and-mobile-devices-to-get-3D-mapping 2024-01-23T21:34:52Z https://support.stereolabs.com/hc/en-us/articles/1500008652841-What-is-the-expected-accuracy-of-the-position-x-y-z-for-the-positional-tracking-functionality-of-the-ZED-cameras-i-e-0-01-0-1-0-1-in-meters-for-x-y-z 2021-04-28T12:47:01Z https://support.stereolabs.com/hc/en-us/articles/1500008653901-Is-it-possible-for-the-ZED-cameras-to-integrate-with-a-WMR-headset-Are-there-unity-plug-ins-available-for-developing-a-VR-AR-applications 2023-12-14T14:42:52Z https://support.stereolabs.com/hc/en-us/articles/1500008655721-How-to-add-GPS-timestamp-in-the-spatial-mapping-and-tracking-using-the-ZED-cameras-and-the-SDK 2022-11-29T16:40:26Z https://support.stereolabs.com/hc/en-us/articles/1500008660281-Are-there-any-reference-videos-of-the-ZED-software-that-allows-a-non-programmer-to-capture-the-spatial-maps-and-surrounding-outdoor-areas 2021-04-28T14:14:52Z https://support.stereolabs.com/hc/en-us/articles/1500008661301-How-to-connect-an-external-GPS-to-the-ZED-cameras-for-providing-the-video-with-GPS-tags 2024-01-23T20:53:50Z https://support.stereolabs.com/hc/en-us/articles/1500008912302-Is-there-any-installation-guide-for-integrating-the-ZED-sensors-with-the-NVIDIA-Jetson-boards-TX2-Nano-Xavier-NX 2021-04-30T10:11:34Z https://support.stereolabs.com/hc/en-us/articles/1500008913482-What-is-the-baseline-for-the-ZED2-camera-Is-it-better-to-use-the-factory-given-calibration-settings-or-calibrate-the-sensor-manually 2021-04-30T10:24:15Z https://support.stereolabs.com/hc/en-us/articles/1500008913602-Is-there-any-compatibility-with-TensorFlow-v2-object-detection-models 2021-04-30T10:28:07Z https://support.stereolabs.com/hc/en-us/articles/1500008914302-Can-the-ZED-cameras-be-used-with-standalone-VR-headsets-like-Pico-G2-or-Oculus-Quest 2021-04-30T10:33:56Z https://support.stereolabs.com/hc/en-us/articles/1500008922521-What-is-the-readout-time-of-the-ZED-2-camera 2021-04-30T10:03:51Z https://support.stereolabs.com/hc/en-us/articles/1500008923521-What-is-the-depth-range-of-the-ZED2-for-skeleton-tracking-feature-using-the-ZED-SDK 2021-04-30T10:17:51Z https://support.stereolabs.com/hc/en-us/articles/1500008929381-Can-the-ZED2-connect-directly-to-a-smartphone-Can-I-develop-an-android-application-to-use-with-it 2021-04-30T12:04:53Z https://support.stereolabs.com/hc/en-us/articles/1500008929941-Can-very-small-objects-be-detected-by-the-ZED-Cameras 2021-04-30T12:17:20Z https://support.stereolabs.com/hc/en-us/articles/1500008930661-How-does-the-depth-map-feature-for-3D-detection-of-the-SDK-work 2021-04-30T12:27:23Z https://support.stereolabs.com/hc/en-us/articles/1500009119722-Are-there-any-benchmarks-on-the-speed-in-FPS-or-ms-pose-with-regards-to-your-pose-estimation-module-for-the-ZED-cameras 2021-05-03T12:53:22Z https://support.stereolabs.com/hc/en-us/articles/1500009119942-What-are-the-GPU-requirements-for-running-modules-like-Object-detection-spatial-tracking-depth-estimation-etc-using-the-ZED-SDK 2025-11-26T15:20:21Z https://support.stereolabs.com/hc/en-us/articles/1500009120242-Does-the-ZED-2-camera-have-noticeable-trouble-identifying-human-motion-and-depth-imaging-during-rain-snow-or-other-particulates-passing-through-its-field-of-view 2024-01-24T09:37:12Z https://support.stereolabs.com/hc/en-us/articles/1500009120382-Are-the-ZED-cameras-compatible-with-Ubuntu-20-04-Can-the-device-s-SDK-packages-work-with-Ubuntu-20-04 2024-01-23T21:32:24Z https://support.stereolabs.com/hc/en-us/articles/1500009120762-Does-purchasing-the-Zed-come-with-a-license-to-the-cloud-tools-What-s-possible-inside-the-interface-in-terms-of-raw-data-or-image-video-capture 2021-05-03T15:14:01Z https://support.stereolabs.com/hc/en-us/articles/1500009120982-Is-it-possible-to-program-a-time-lapse-feature-in-the-ZED-camera-using-the-ZED-SDK 2021-05-03T13:17:48Z https://support.stereolabs.com/hc/en-us/articles/1500009121262-What-kind-of-the-shutter-mode-do-the-ZED-cameras-use-Is-it-a-rolling-shutter-or-a-global-shutter 2024-01-23T21:29:00Z https://support.stereolabs.com/hc/en-us/articles/1500009124262-What-is-the-file-size-for-videos-recorded-by-the-ZED-cameras 2021-05-03T14:27:32Z https://support.stereolabs.com/hc/en-us/articles/1500009126942-Is-CUDA-required-in-order-to-use-the-ZED-cameras-in-Linux 2021-05-03T15:17:32Z https://support.stereolabs.com/hc/en-us/articles/1500009127062-For-the-ZED-cameras-is-it-possible-to-retrieve-a-pair-of-images-at-different-resolutions-For-example-getting-a-HD1080-image-from-one-sensor-of-the-camera-and-VGA-from-the-other 2021-05-03T15:21:16Z https://support.stereolabs.com/hc/en-us/articles/1500009127682-What-is-the-FOV-for-the-ZED-2-camera 2024-01-23T20:52:23Z https://support.stereolabs.com/hc/en-us/articles/1500009136321-Do-the-ZED-cameras-support-capturing-and-saving-raw-data-of-RGB-sensor-e-g-bayer-pattern-dataset-without-nonlinear-processing 2021-05-03T13:27:42Z https://support.stereolabs.com/hc/en-us/articles/1500009143001-Is-it-possible-to-genlock-the-ZED-cameras-to-a-cinema-camera-so-that-a-100-synchronized-depth-image-is-captured-for-each-image-capture-by-the-main-camera 2024-01-23T21:31:15Z https://support.stereolabs.com/hc/en-us/articles/1500009269601-Are-there-any-video-image-samples-from-the-ZED-products-that-I-can-see-and-test-before-the-purchase 2024-11-22T09:34:17Z https://support.stereolabs.com/hc/en-us/articles/4402086483735-Can-the-ZED-stereocameras-detect-glass-doors-or-glass-walls 2021-06-04T08:24:17Z https://support.stereolabs.com/hc/en-us/articles/4402102207383-What-are-the-advantages-of-using-the-Stereolabs-ZED-stereocameras-over-other-depth-cameras-eg-Intel-Realsense-available-in-the-market 2024-01-23T20:32:50Z https://support.stereolabs.com/hc/en-us/articles/4402812389399-Can-I-use-the-ZED-camera-underwater 2023-06-13T10:11:50Z https://support.stereolabs.com/hc/en-us/articles/4414744304535-What-are-the-default-credentials-to-login-into-the-ZED-Box 2024-01-04T10:13:07Z https://support.stereolabs.com/hc/en-us/articles/4495197251607-How-can-I-add-Wi-Fi-to-the-ZED-Box 2022-05-25T16:11:34Z https://support.stereolabs.com/hc/en-us/articles/4554115218711-How-can-I-convert-3D-world-coordinates-to-2D-image-coordinates-and-viceversa 2024-11-22T09:29:57Z https://support.stereolabs.com/hc/en-us/articles/4852371065623-Why-is-my-application-frozen-when-using-the-NEURAL-depth-mode 2022-03-18T15:46:38Z https://support.stereolabs.com/hc/en-us/articles/4983073193367-Does-the-polarizer-filter-of-the-ZED2i-reduce-the-incoming-light 2022-03-24T13:55:55Z https://support.stereolabs.com/hc/en-us/articles/5365701074967-Why-is-the-depth-map-so-dark 2022-07-01T10:14:51Z 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