What countries do you ship to?
Last updated: October 23, 2026
We currently ship to the following locations:
North America: Canada, Mexico, United States
South America: Argentina, Brazil, Chile, Peru, Uruguay
Europe: all European Union countries, plus Iceland, Monaco, Norway, Switzerland, and the United Kingdom
Asia: Hong Kong, India, Indonesia, Japan, Kazakhstan, Mainland China, Malaysia, Pakistan, Singapore, South Korea, Taiwan, Thailand, Vietnam
Oceania: Australia, New Zealand
Middle East: Israel, Lebanon, Qatar, Saudi Arabia, Turkey, United Arab Emirates
Africa: Egypt, Morocco, South Africa
The estimated delivery times for each country are listed in How long does shipping to my country take?
How to check if we ship to your location
Visit the StereoLabs store, add a product to your cart, proceed to checkout, and select your country from the dropdown menu. If your country appears in the list, we can ship to you. The available shipping methods and costs are displayed after entering your shipping address.
If your country is not listed, please write to orders@stereolabs.com.
Note: Orders shipped to South Korea typically have a lead time of approximately 5 to 6 weeks from payment receipt.
Shipping origin, duties, and taxes
All orders are shipped from our warehouse in Europe. International orders may be subject to customs duties, taxes, and other fees required for the shipment's entry into the destination country; these charges are determined by local customs authorities and are the responsibility of the recipient. See What taxes and duties will apply to my order?
Returns
If a device must be returned, whether due to non-fulfillment of order requirements or under an RMA procedure, the return shipment must be sent exclusively to our designated warehouse in Europe. All costs related to shipping, handling, insurance, and customs duties or clearance are the responsibility of the customer. StereoLabs shall not be held liable for any charges, losses, or delays resulting from non-compliance with these conditions.