What countries do you ship to?

We currently ship to the following locations:

• North America: USA, Canada, Mexico

• South America: Argentina, Brazil, Chile, Uruguay

• Europe: all European Union countries

• Asia: Japan, South Korea, Mainland China, Taiwan, Hong Kong, India, Indonesia, Kazakhstan, Malaysia, Pakistan, Singapore, Thailand, Vietnam

• Oceania: Australia, New Zealand

• Middle East: Israel, Lebanon, Qatar, Saudi Arabia, Turkey, United Arab Emirates

• Africa: Egypt, South Africa

How to check if we ship to your location

Visit our online store, add a product to your cart, click Continue, and select your country from the dropdown menu. If your country appears in the list, we can ship to you.

To view the available shipping methods, costs, and estimated delivery times, enter your shipping address during checkout.

Note: Orders shipped to South Korea typically have a lead time of approximately 5–6 weeks from payment receipt.

Shipping origin, duties, and taxes

All orders are shipped from our warehouse in Europe. International orders may be subject to customs duties, taxes, and other fees required for the shipment's entry into the destination country; these charges are determined by local customs authorities and are the responsibility of the recipient.

Returns

If a device must be returned, whether due to non-fulfillment of order requirements or under an RMA procedure, the return shipment must be sent exclusively to our designated warehouse in Europe. All costs related to shipping, handling, insurance, and customs duties or clearance are the responsibility of the customer. StereoLabs shall not be held liable for any charges, losses, or delays resulting from non-compliance with these conditions.