Stereolabs 的保修政策是什么?
Last updated: October 23, 2026
我们从您的订单交付之日起提供 2 年保修。请参阅我们的销售条款 了解更多详情。
在开始保修流程之前,请在我们的帮助中心中查看是否有针对您问题的解决方案。
如果故障排除提示无法解决您的问题,请发送电子邮件至 support@stereolabs.com 并提供您的订单号和问题描述,以发起保修申请。
In the event that a device is approved for return, whether due to unmet requirements or under a Return Merchandise Authorization (RMA), the product must be shipped exclusively to the Company’s designated warehouse in Europe. All costs associated with shipping, handling, insurance, customs duties, and clearance shall be borne solely by the customer. The Company shall not be held liable for any charges, losses, damages, or delays arising from the customer’s failure to comply with these conditions.