Orders and Shipping Information

Orders

• What comes in the box with the ZED?
• How much do the ZED and ZED Mini cameras cost?
• Do you offer educational sponsorships or discounts?
• What taxes and duties will apply to my order?
• Do you have a phone number I can call?
• Can I purchase replacement cables or mounts for my ZED Mini?

Shipping

• What countries do you ship to?
• How do I track my order?

Payments

• How do I get a quote?
• How can I pay for my order?
• Why is my credit card being declined?
• Do I receive an invoice after an order?
• Where do I enter my VAT number when ordering in a European country?

Warranty & Certification

• ROHS Compliance
• EU Declaration of Conformity (CE Document)
• What is Stereolabs' return policy?
• What is Stereolabs' warranty policy?