ZED SDK

Documentation

• Where can I find documentation for the ZED?

API Reference

• Do you have an API reference for the ZED SDK?

Orders and Shipping Information

Orders

• What comes in the box with the ZED?
• How much do the ZED and ZED Mini cameras cost?
• Do you offer educational sponsorships or discounts?
• What taxes and duties will apply to my order?
• Do you have a phone number I can call?
• Can I purchase replacement cables or mounts for my ZED Mini?

Shipping

• What countries do you ship to?
• How do I track my order?

Payments

• How do I get a quote?
• How can I pay for my order?
• Why is my credit card being declined?
• Do I receive an invoice after an order?
• Where do I enter my VAT number when ordering in a European country?

Warranty & Certification

• ROHS Compliance
• EU Declaration of Conformity (CE Document)
• What is Stereolabs' return policy?
• What is Stereolabs' warranty policy?

Installation and Getting Started

Getting Started

• Getting Started with your ZED camera
• How does the ZED work?
• Can I use the ZED camera with an extension cable?

General Information

• Can I mount my ZED Mini to a Vive Pro headset?
• What is the difference between the ZED and ZED Mini?
• How do I use multiple ZED cameras on one computer?
• What is the latency of the ZED camera?
• What is the camera focal length and field of view?
• How do I update my ZED camera firmware?

See all 12 articles

ZED Compatibility

• Can I use the ZED on mobile, Raspberry Pi or other platforms?
• Which VR headsets are compatible with AR passthrough via ZED Mini?
• Which graphics cards are supported by the ZED SDK?
• Can I use the ZED without CUDA?
• Is the ZED backward-compatible with USB 2.0?
• Can I use the ZED camera with Odroid?

Agents Only

• Can I get a ZED/ZED Mini demo or trial unit?

Troubleshooting

General

• How to fix USB 3.0 bandwidth and connection issues
• What do I do if my ZED/ZED Mini is not working?
• How do I use Oculus Rift CV1 for AR passthrough without plugging in my sensors?
• Spatial Mapping Best Practices
• What do I do if my Oculus Rift stopped working after installing the ZED SDK?
• How to fix "This device can perform faster" in USB 3.0

See all 7 articles

ZED SDK

• Can I recalibrate my ZED camera?
• How do I convert SVO files to AVI, or image/depth sequences?
• How do I fix virtual objects constantly shaking in passthrough AR?
• How do I fix the "nppi64.dll is missing" error?
• How can I use Kalibr with the ZED Mini camera in ROS?
• What do I do if my ZED application freezes after a few minutes?

See all 8 articles