ZED Help Center
orders and shipping
Orders and Shipping Information
What comes in the box?
How much does the ZED camera cost?
Can I try the ZED camera before buying?
Do you offer educational discounts?
What about taxes and duties?
Do you have a phone number I can call?
What countries do you ship to?
How do I track my order?
How do I get a quote for a ZED?
How can I pay for my order?
How do I get an invoice?
Installation and Getting Started
Getting Started with your ZED camera
How does the ZED work?
Can I use the ZED camera with a USB extension cable?
What is the minimum range of the ZED?
Does the ZED work in low-light environments?
Using multiple ZED cameras on one computer
How do I make the ZED camera IR sensitive?
What is the latency of the ZED camera?
Can I use the ZED without CUDA?
Which graphics cards are supported by the ZED SDK?
Is the ZED backward-compatible with USB 2.0?
Can I use the ZED camera with Odroid?
Can I use the ZED camera on Android?
ZEDfu Best Practices
ZED camera not recognized as USB 3.0 device
How to fix "This device can perform faster" in USB 3.0
USB ports not providing enough power
Problem with factory reset of the ZED calibration
How to fix nppi64_80.dll is missing
How to fix MSCVP100.dll or MSVCP120.dll is missing
Support of 32-bit Windows and Linux platforms