General

Announcements

• New ZED 1.0 adds Positional Tracking and 3D Reconstruction

Frequently Asked Questions

Getting Started

• Getting Started with your ZED camera
• How does the ZED work?

Orders & Shipping

• How do I track my order?
• What countries do you ship to?
• How do I get an invoice?
• How do I get a quote for a ZED?
• How can I pay for my order?
• Do you offer educational discounts?

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FAQ

• Which graphics cards are supported by the ZED SDK?
• What is the minimum range of the ZED?
• Is the ZED backward-compatible with USB 2.0?
• Does the ZED work in low-light environments?
• Using multiple ZED cameras on one computer
• Can I use the ZED without CUDA?

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Troubleshooting

ZED

• ZED camera not recognized as USB 3.0 device
• How to fix "This device can perform faster" in USB 3.0
• USB ports not providing enough power
• Problem with factory reset of the ZED calibration

ZED SDK

• How to fix nppi64_75.dll is missing
• How to fix MSCVP100.dll or MSVCP120.dll is missing
• Support of 32-bit Windows and Linux platforms